/* DJOBI Assistant — système visuel commun client / administration */
:root{
    --dui-ink:#17212b;--dui-ink-2:#263746;--dui-accent:#2474dc;--dui-accent-soft:#edf5ff;
    --dui-bg:#fff;--dui-panel:#fff;--dui-line:#d7e0e6;--dui-muted:#657480;
    --dui-danger:#a23535;--dui-radius:4px;--dui-shadow:0 14px 38px rgba(23,33,43,.08);
}

/* Base partagée */
.djobi-ticket-center,.djobi-am-admin-wrap{font-family:Inter,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif!important;color:var(--dui-ink)!important}
.djobi-ticket-center *,.djobi-am-admin-wrap *{box-sizing:border-box}
.djobi-ticket-center button,.djobi-am-admin-wrap button{font-family:inherit!important;text-transform:none!important;letter-spacing:0!important}
.djobi-ticket-center button:focus-visible,.djobi-am-admin-wrap button:focus-visible,.djobi-ticket-center input:focus-visible,.djobi-ticket-center textarea:focus-visible,.djobi-am-admin-wrap input:focus-visible,.djobi-am-admin-wrap textarea:focus-visible{outline:2px solid var(--dui-accent)!important;outline-offset:2px!important;box-shadow:none!important}

/* Espace client */
.djobi-ticket-center{max-width:1240px!important;min-height:690px!important;margin:22px auto!important;background:var(--dui-panel)!important;border:1px solid var(--dui-line)!important;border-radius:var(--dui-radius)!important;box-shadow:var(--dui-shadow)!important;overflow:hidden!important}
.djobi-ticket-center .djobi-tc-header{min-height:76px!important;padding:14px 20px!important;background:var(--dui-ink)!important;border:0!important;border-bottom:3px solid var(--dui-accent)!important;border-radius:0!important;color:#fff!important}
.djobi-ticket-center .djobi-tc-header-icon{width:42px!important;height:42px!important;border:1px solid rgba(255,255,255,.24)!important;border-radius:3px!important;background:rgba(255,255,255,.06)!important;color:#fff!important}
.djobi-ticket-center .djobi-tc-header h3{margin:0!important;color:#fff!important;font-size:19px!important;font-weight:720!important;letter-spacing:-.01em!important}
.djobi-ticket-center .djobi-tc-header p{margin:4px 0 0!important;color:#bcc7cf!important;font-size:12px!important}
.djobi-ticket-center #djobi-tc-new-desktop,.djobi-ticket-center .djobi-create-ticket{min-height:38px!important;padding:0 14px!important;border:1px solid rgba(255,255,255,.3)!important;border-radius:3px!important;background:#fff!important;color:var(--dui-ink)!important;font-size:12px!important;font-weight:750!important;box-shadow:none!important}
.djobi-ticket-center #djobi-tc-new-desktop:hover,.djobi-ticket-center .djobi-create-ticket:hover{background:var(--dui-accent-soft)!important;color:var(--dui-ink)!important;transform:none!important}
.djobi-ticket-center .djobi-btn-plus{display:inline-grid!important;place-items:center!important;width:17px!important;height:17px!important;border:1px solid var(--dui-ink)!important;border-radius:2px!important;color:var(--dui-ink)!important;font-size:14px!important}
.djobi-ticket-center .djobi-tc-body{min-height:610px!important;background:var(--dui-bg)!important}
.djobi-ticket-center .djobi-tc-sidebar{width:330px!important;background:#f7f9fa!important;border-right:1px solid var(--dui-line)!important}
.djobi-ticket-center .djobi-tc-sidebar-head{min-height:76px!important;padding:15px 16px!important;background:#fff!important;border-bottom:1px solid var(--dui-line)!important}
.djobi-ticket-center .djobi-tc-sidebar-head h4{color:var(--dui-ink)!important;font-size:14px!important;font-weight:750!important}
.djobi-ticket-center .djobi-tc-sidebar-head p{color:var(--dui-muted)!important;font-size:11px!important}
.djobi-ticket-center .djobi-ticket-search-toggle{width:34px!important;height:34px!important;border:1px solid var(--dui-line)!important;border-radius:3px!important;color:var(--dui-ink-2)!important;background:#fff!important}
.djobi-ticket-center .djobi-tc-list{padding:10px!important}
.djobi-ticket-center .djobi-tc-ticket{margin:0 0 7px!important;padding:12px!important;border:1px solid transparent!important;border-radius:3px!important;background:transparent!important;color:var(--dui-ink)!important;box-shadow:none!important}
.djobi-ticket-center .djobi-tc-ticket:hover{background:#fff!important;border-color:var(--dui-line)!important}
.djobi-ticket-center .djobi-tc-ticket.active{background:#fff!important;border-color:#9fb2bf!important;border-left:3px solid var(--dui-accent)!important;box-shadow:0 4px 14px rgba(23,33,43,.06)!important}
.djobi-ticket-center .ticket-title{color:var(--dui-ink)!important;font-size:13px!important;font-weight:750!important}
.djobi-ticket-center .ticket-preview,.djobi-ticket-center .ticket-date{color:var(--dui-muted)!important;font-size:11px!important}
.djobi-ticket-center .ticket-badge{border-radius:2px!important;font-size:10px!important;font-weight:750!important}
.djobi-ticket-center .djobi-tc-chat{background:var(--dui-bg)!important}
.djobi-ticket-center .djobi-tc-chat-inner{background:var(--dui-bg)!important}
.djobi-ticket-center .djobi-tc-chat-head{min-height:76px!important;padding:15px 18px!important;background:#fff!important;border-bottom:1px solid var(--dui-line)!important}
.djobi-ticket-center .djobi-tc-chat-head h4{color:var(--dui-ink)!important;font-size:15px!important;font-weight:750!important}
.djobi-ticket-center .djobi-tc-chat-head p{color:var(--dui-muted)!important;font-size:11px!important}
.djobi-ticket-center .djobi-am-messages{padding:20px!important;background:var(--dui-bg)!important}
.djobi-ticket-center .djobi-am-no-ticket{max-width:430px!important;margin:auto!important;padding:30px!important;border:1px solid var(--dui-line)!important;border-radius:3px!important;background:#fff!important;color:var(--dui-ink)!important;text-align:center!important}
.djobi-ticket-center .djobi-am-no-ticket strong{color:var(--dui-ink)!important;font-size:16px!important}.djobi-ticket-center .djobi-am-no-ticket span{color:var(--dui-muted)!important;font-size:12px!important}
.djobi-ticket-center .djobi-am-msg{margin-bottom:16px!important}.djobi-ticket-center .djobi-am-bubble{max-width:72%!important;padding:10px 12px!important;border:1px solid var(--dui-line)!important;border-radius:4px!important;background:#fff!important;color:var(--dui-ink)!important;box-shadow:none!important;font-size:13px!important;line-height:1.55!important;white-space:pre-wrap!important}
.djobi-ticket-center .djobi-am-msg.client .djobi-am-bubble{background:var(--dui-ink-2)!important;border-color:var(--dui-ink-2)!important;color:#fff!important}
.djobi-ticket-center .djobi-am-msg.vendor .djobi-am-bubble{background:var(--dui-accent-soft)!important;border-color:#bdd3cf!important;color:var(--dui-ink)!important}
.djobi-ticket-center .djobi-am-time{color:var(--dui-muted)!important;font-size:10px!important}
.djobi-ticket-center #djobi-am-form{grid-template-columns:1fr 42px auto!important;gap:8px!important;padding:12px 16px!important;border-top:1px solid var(--dui-line)!important;background:#fff!important}
.djobi-ticket-center .djobi-tc-chat[data-ticket=""] #djobi-am-form{display:none!important}
.djobi-ticket-center #djobi-am-input{grid-column:1/-1!important;min-height:46px!important;padding:11px 12px!important;border:1px solid #b9c6cf!important;border-radius:3px!important;background:#fff!important;color:var(--dui-ink)!important;font-size:13px!important;box-shadow:none!important}
.djobi-ticket-center .djobi-am-attachment-picker{grid-column:2!important;width:42px!important;height:40px!important;border:1px solid #aebbc5!important;border-radius:3px!important;background:#f7f9fa!important;color:var(--dui-ink)!important}
.djobi-ticket-center #djobi-am-send{grid-column:3!important;height:40px!important;min-width:112px!important;padding:0 14px!important;border:1px solid var(--dui-ink)!important;border-radius:3px!important;background:var(--dui-ink)!important;color:#fff!important;font-size:12px!important;font-weight:750!important;box-shadow:none!important}
.djobi-ticket-center #djobi-am-send:hover{background:var(--dui-accent)!important;border-color:var(--dui-accent)!important}
.djobi-ticket-center .djobi-am-file-preview{grid-column:1/-1!important}.djobi-ticket-center .djobi-am-preview-item{border-radius:3px!important;background:#f7f9fa!important;color:var(--dui-ink)!important}

/* Administration */
.djobi-am-admin-wrap{max-width:1440px!important;margin:18px 20px 30px 0!important}
.djobi-am-admin-wrap>h1{margin:0 0 14px!important;color:var(--dui-ink)!important;font-size:23px!important;font-weight:720!important;letter-spacing:-.02em!important}
.djobi-am-admin-wrap .djobi-admin-search-bar{max-width:none!important;margin:0 0 12px!important}.djobi-am-admin-wrap #djobi-admin-search{width:100%!important;height:40px!important;padding:0 12px!important;border:1px solid #b9c6cf!important;border-radius:3px!important;background:#fff!important;color:var(--dui-ink)!important;box-shadow:none!important}
.djobi-am-admin-wrap .djobi-am-admin-grid{display:grid!important;grid-template-columns:330px minmax(0,1fr)!important;gap:12px!important;min-height:680px!important}
.djobi-am-admin-wrap .djobi-am-admin-list{max-height:760px!important;padding:9px!important;border:1px solid var(--dui-line)!important;border-radius:4px!important;background:#f7f9fa!important;box-shadow:var(--dui-shadow)!important}
.djobi-am-admin-wrap .djobi-am-ticket{margin:0 0 7px!important;padding:12px!important;border:1px solid transparent!important;border-left:3px solid transparent!important;border-radius:3px!important;background:transparent!important;color:var(--dui-ink)!important;box-shadow:none!important;transform:none!important}
.djobi-am-admin-wrap .djobi-am-ticket:hover{background:#fff!important;border-color:var(--dui-line)!important}.djobi-am-admin-wrap .djobi-am-ticket.active{background:#fff!important;border-color:#aebec9!important;border-left-color:var(--dui-accent)!important}
.djobi-am-admin-wrap .djobi-title{color:var(--dui-ink)!important}.djobi-am-admin-wrap .djobi-ticket-type,.djobi-am-admin-wrap .djobi-meta,.djobi-am-admin-wrap .djobi-ticket-small,.djobi-am-admin-wrap .djobi-ticket-last{color:var(--dui-muted)!important}
.djobi-am-admin-wrap .djobi-badge{border-radius:2px!important}.djobi-am-admin-wrap .djobi-badge.success{background:#e3f1ed!important;color:#205a51!important}.djobi-am-admin-wrap .djobi-badge.danger{background:#f6e7e7!important;color:#8a3030!important}
.djobi-am-admin-wrap .djobi-am-admin-chat{max-height:760px!important;border:1px solid var(--dui-line)!important;border-radius:4px!important;background:#fff!important;box-shadow:var(--dui-shadow)!important}
.djobi-am-admin-wrap .djobi-am-chat-header{min-height:72px!important;padding:13px 16px!important;border-bottom:1px solid var(--dui-line)!important;background:#fff!important}.djobi-am-admin-wrap .djobi-am-chat-header h2{margin:0!important;color:var(--dui-ink)!important;font-size:15px!important;font-weight:750!important}.djobi-am-admin-wrap .djobi-am-chat-header p{margin:4px 0 0!important;color:var(--dui-muted)!important;font-size:11px!important}
.djobi-am-admin-wrap .djobi-am-chat-header button{min-height:34px!important;padding:0 11px!important;border:1px solid #b8c4cd!important;border-radius:3px!important;background:#fff!important;color:var(--dui-ink)!important;font-size:11px!important;font-weight:700!important;box-shadow:none!important}.djobi-am-admin-wrap #djobi-am-admin-delete{border-color:#d8b6b6!important;color:var(--dui-danger)!important;background:#fff!important}
.djobi-am-admin-wrap #djobi-am-admin-messages{height:600px!important;padding:20px!important;border:0!important;border-radius:0!important;background:var(--dui-bg)!important}
.djobi-am-admin-wrap .djobi-admin-bubble{max-width:72%!important;padding:10px 12px!important;border:1px solid var(--dui-line)!important;border-radius:4px!important;background:#fff!important;color:var(--dui-ink)!important;box-shadow:none!important;font-size:13px!important;line-height:1.55!important;white-space:pre-wrap!important}.djobi-am-admin-wrap .djobi-admin-msg.admin .djobi-admin-bubble{background:var(--dui-ink-2)!important;border-color:var(--dui-ink-2)!important;color:#fff!important}
.djobi-am-admin-wrap .djobi-am-chat-form{gap:8px!important;padding:12px 14px!important;border-top:1px solid var(--dui-line)!important;background:#fff!important}.djobi-am-admin-wrap #djobi-am-admin-message{min-height:42px!important;padding:10px 11px!important;border:1px solid #b9c6cf!important;border-radius:3px!important;background:#fff!important;color:var(--dui-ink)!important;box-shadow:none!important}.djobi-am-admin-wrap #djobi-am-admin-send{height:40px!important;padding:0 14px!important;border:1px solid var(--dui-ink)!important;border-radius:3px!important;background:var(--dui-ink)!important;color:#fff!important;font-size:12px!important;font-weight:750!important;box-shadow:none!important}

@media(max-width:900px){.djobi-ticket-center{min-height:calc(100vh - 20px)!important;margin:10px!important}.djobi-ticket-center .djobi-tc-sidebar{width:100%!important}.djobi-am-admin-wrap .djobi-am-admin-grid{grid-template-columns:1fr!important}.djobi-am-admin-wrap{margin-right:10px!important}}

/* Finitions 5.6.1 : compositeur horizontal, fichiers sobres et bleu DJOBI. */
.djobi-ticket-center .djobi-am-messages,.djobi-ticket-center .djobi-tc-chat,.djobi-ticket-center .djobi-tc-chat-inner{background:#fff!important}
.djobi-ticket-center .djobi-am-bubble{width:auto!important;height:auto!important;min-height:0!important;white-space:pre-wrap!important}
.djobi-ticket-center .djobi-am-msg.client .djobi-am-bubble,.djobi-am-admin-wrap .djobi-admin-msg.admin .djobi-admin-bubble{background:var(--dui-accent)!important;border-color:var(--dui-accent)!important;color:#fff!important}
.djobi-ticket-center #djobi-am-form{grid-template-columns:minmax(0,1fr) 42px auto!important;align-items:end!important}
.djobi-ticket-center #djobi-am-input{grid-column:1!important;min-height:40px!important;height:40px;max-height:220px!important;padding:9px 12px!important;resize:vertical!important;outline:none!important;box-shadow:none!important}
.djobi-ticket-center #djobi-am-input:focus,.djobi-am-admin-wrap #djobi-am-admin-message:focus{border-color:var(--dui-accent)!important;outline:none!important;box-shadow:none!important}
.djobi-ticket-center .djobi-am-file-preview{grid-column:1/-1!important;grid-row:1!important}
.djobi-ticket-center .djobi-am-file-preview.is-visible~#djobi-am-input,.djobi-ticket-center .djobi-am-file-preview.is-visible~.djobi-am-attachment-picker,.djobi-ticket-center .djobi-am-file-preview.is-visible~#djobi-am-send{grid-row:2!important}
.djobi-ticket-center .djobi-am-attachment img,.djobi-am-admin-wrap .djobi-admin-attachment img{display:none!important}
.djobi-ticket-center .djobi-am-attachment,.djobi-am-admin-wrap .djobi-admin-attachment{display:grid!important;grid-template-columns:24px minmax(0,1fr) 18px!important;align-items:center!important;gap:9px!important;min-width:230px!important;padding:9px 12px!important;border:1px solid var(--dui-line)!important;border-radius:3px!important;background:#fff!important;color:var(--dui-ink)!important;text-decoration:none!important}
.djobi-ticket-center .djobi-am-attachments,.djobi-am-admin-wrap .djobi-admin-attachments{margin-top:0!important}
.djobi-file-icon svg{display:block!important;width:23px!important;height:23px!important}.djobi-file-download{font-size:18px!important;color:var(--dui-accent)!important;text-align:right!important}
.djobi-ticket-center .djobi-am-delete-attachment{top:50%!important;right:-25px!important;transform:translateY(-50%)!important;width:20px!important;height:20px!important;background:transparent!important;color:var(--dui-ink)!important;border:0!important;border-radius:0!important;font-size:20px!important;box-shadow:none!important}
.djobi-ticket-center .djobi-am-preview-item button{background:transparent!important;color:var(--dui-ink)!important;border:0!important;box-shadow:none!important}
.djobi-ticket-center #djobi-am-send,.djobi-am-admin-wrap #djobi-am-admin-send{background:var(--dui-accent)!important;border-color:var(--dui-accent)!important;color:#fff!important}
.djobi-ticket-center .djobi-am-bubble{text-align:left!important}
.djobi-ticket-center #djobi-am-input,.djobi-ticket-center .djobi-am-attachment-picker,.djobi-ticket-center #djobi-am-send{height:44px!important;min-height:44px!important;margin:0!important;align-self:end!important}
.djobi-ticket-center #djobi-am-send:focus,.djobi-ticket-center #djobi-am-send:focus-visible,.djobi-ticket-center .djobi-am-attachment-picker:focus-within,.djobi-am-admin-wrap #djobi-admin-search:focus,.djobi-am-admin-wrap #djobi-admin-search:focus-visible{outline:none!important;box-shadow:none!important}