About Us

1. A French project focused on digital technology

DJOBI was born out of a desire to bring together, in a single environment, a wide range of high-tech products and the services needed to help people better choose, purchase, and use everyday digital products.

We are gradually building a platform that goes beyond simply presenting a catalog. DJOBI.FR combines an online store, a marketplace open to partner sellers, comparison and search tools, a customer portal, customer support, and personalized services.

This approach allows us to meet a wide range of needs: replacing a part, setting up a workstation, assembling or upgrading a computer, finding a compatible accessory, discovering new equipment, or hiring a professional for a specific project.

2. Our Mission

The IT industry is evolving rapidly, and technical specifications can make it difficult to compare products when making a purchase. Our mission is to simplify this decision by organizing relevant information and providing a seamless experience, from product search to post-purchase support.

In particular, we aim to:

• present products with clear and well-organized information;
• make technical specifications easier to identify and compare;
• offer a selection tailored to personal and professional needs;
• facilitate communication with customer service or the relevant salesperson when necessary;
• Regularly update the tools and services available on the platform.

Our guiding principle: to enable everyone to find a solution tailored to their needs, with clear information and a designated point of contact.

3. What We Offer

A selection of computer and high-tech products

The DJOBI.FR catalog features products for computing, gaming, work, smart home, and everyday digital use. Depending on the available offers, you’ll find computer components, peripherals, monitors, printers, supplies, accessories, networking equipment, storage solutions, mobile devices, and other high-tech products.

Products offered by DJOBI and partner sellers

Some offers are sold directly by DJOBI, while others may be offered by partner sellers on the marketplace. The seller’s identity and details specific to the offer are displayed during the checkout process so that you know who you’re ordering from.

Des prestations de service

DJOBI.FR also offers services performed after a purchase. For these services, a dedicated communication space allows customers to describe their project, submit the necessary information, and communicate with the professional assigned to the job.

Additional Services

The platform is gradually adding features designed to simplify request tracking, account management, communication with support, helpful alerts, and product discovery. The DJOBI+ Pack enhances this experience with specific benefits described on its dedicated page.

4. A regulated and transparent marketplace

The DJOBI marketplace allows professional sellers to offer their products or services through the platform. Each seller remains responsible for their listings and for fulfilling their obligations. DJOBI provides the technical infrastructure for displaying listings, placing orders, and tracking them.

We place particular importance on ensuring that this process is transparent. Before placing an order, the customer must be able to identify the seller, review the essential details of the offer, know its price, and access the applicable terms and conditions.

When a request concerns an order placed with a partner seller, the support tools allow the conversation to be directed to the appropriate contact while still tracking it within the DJOBI platform.

5. A Customer-Centric Experience

We want the experience to remain simple before, during, and after the purchase. This includes detailed product descriptions, transparent pricing and availability information, multiple payment options based on order eligibility, order tracking, and a support section accessible through the customer account.

If users have any questions, customer service can assist them with using the platform, tracking an order, or finding the right person to contact. Requests are centralized to maintain a record of communications and facilitate their processing.

The specific terms and conditions regarding orders, payments, deliveries, returns, warranties, and subscriptions are set forth in our Terms and Conditions of Use and Sale.

6. Our Commitments

The development of DJOBI.FR is based on several concrete commitments:

• Clarity: Provide important information before the order is placed and avoid making ambiguous promises.
• Transparency: Identify the seller of the offer and specify DJOBI’s role in the process.
• Sécurité : protect accounts and limit data collection to what is necessary for the operation of the services.
• Support: Offer contact options and follow-up channels tailored to the nature of the request.
• Continuous improvement: Regularly refine, simplify, and enhance the platform based on identified needs.
• Responsible choice: Where possible, prioritize solutions that promote repair, reuse, refurbishment, or the extension of equipment’s useful life.

7. Solutions for Professionals

DJOBI.FR also serves businesses, nonprofit organizations, independent professionals, and other organizations looking for computer hardware, supplies, digital equipment, or services tailored to their operations.

Depending on the nature of the need and following a review of the request, DJOBI may offer specific sales support. Certain payment options reserved for business customers may also be considered, subject to certain conditions, following verification and express approval by DJOBI.

For business inquiries, please submit your request through our contact bridge so that it can be directed to the appropriate contact person.

8. A clearly defined identity and scope

The DJOBI.FR website and the services featured on it are operated by:

Complete information regarding the publisher, hosting, and the processing of personal data is available in our Legal Notices and Privacy Policy.

9. Frequently Asked Questions

Is DJOBI a French company?

Yes. DJOBI.FR is operated by DJOBI SASU, a French company registered with the Vienne Commercial and Companies Registry and located in La Verpillière, in the Isère department.

What can you buy on DJOBI.FR?

DJOBI.FR offers computer and high-tech products as well as—depending on available offers—digital or personalized services. The catalog changes based on the products offered by DJOBI and its partner sellers.

Is DJOBI.FR just an online store?

No. The website combines a store, a marketplace, areas for order tracking and customer support, as well as additional tools and services designed to assist both individuals and professionals.

How can you tell who is selling a product?

The seller’s identity is indicated in the offer or during the checkout process. An offer may be sold directly by DJOBI or by a professional seller partnered with the marketplace.

How can I contact DJOBI?

You can use the contact bridge or the support tools available in your customer account. For any questions regarding personal data, please contact dpo@djobi.fr is also available.

10. Discover DJOBI

Whether you're looking for a specific product, a solution for your business, or support for a project, our platform is designed to help you move forward more easily.